Customer Success Supervisor - Signature - Greenfield, MA
AWE plc(1 month ago)
About this role
The Signature Customer Success Supervisor will manage a high volume of smaller customers, focusing on driving customer satisfaction and retention at scale. This role involves leveraging dashboards and reporting to support clients effectively, while also excelling in managing multiple customer relationships and providing value-driven guidance to maximize customer success.
Required Skills
- Customer Success
- Account Management
- Data Analysis
- Communication
Qualifications
- 0–4 years in customer success
- SMB account management experience
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