Customer Success Team Lead
Hive Health
About this role
Hive Health is seeking a Customer Success Team Lead to oversee customer support operations, manage team performance, resolve escalated issues, and analyze service metrics to enhance the user experience in the healthcare sector.
Skills
Qualifications
About Hive Health
ourhivehealth.comHive Health is a digital platform providing accessible and affordable Health Maintenance Organization (HMO) plans tailored specifically for small to medium enterprises (SMEs) in the Philippines. Focused on enhancing employee wellness, the platform offers a comprehensive range of benefits including teleconsultations, mental health services, and various healthcare coverages through an extensive network of accredited hospitals and clinics. With an emphasis on user-friendly technology, Hive Health simplifies health insurance management for both employees and HR teams, promoting a healthier and more productive workplace.
Recent company news
FinTech GlobalPhilippines’ Hive Health boosts SME health access with $6.5m funding
Jul 29, 2024
FinSMEsHive Health Raises US$6.5M in Pre-Series A Funding
Jul 29, 2024
TNGlobalSingapore's Hive Health raises $6.5M Pre-Series A funding from Sy family-backed Gentree Fund and others
Jul 29, 2024
Tatler AsiaHow Hive Health uses data to offer accessible healthcare plans to employees in the Philippines
Dec 26, 2023
KrASIADeals in brief: Hive Health raises USD 6.5 million, AgFunder VC closes fourth early-stage fund, ten China and India deals, and more
Jul 28, 2024
About Hive Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hive Health.
Salary
$60k – $80k
per year