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Customer Success Technical Coordinator - Bilingual (FR/EN) at Numeris - ApplyBlast

Customer Success Technical Coordinator - Bilingual (FR/EN)

Numeris

3 days ago

2.7 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Bilingual Customer Success Technical Coordinator provides front-line technical support for Numeris products, troubleshooting common application and Windows issues while escalating complex problems. The role involves managing recurring reporting and data support, coordinating client onboarding, and ensuring timely resolution of customer support requests. This position requires fluency in English and French to deliver professional, solution-focused support to clients.

Responsibilities

Provide first-line technical support and troubleshoot application and Windows issues
Manage recurring reporting, data validation, and analytical deliverables
Coordinate client onboarding, account administration, and support ticket triage

Skills

About Numeris

numeris.ca

Headquarters

Toronto, Ontario, Canada

Company Size

201-500 employees

Founded

1944

View Profile

Numeris is Canada’s audience measurement organization that brings clarity to Canadians’ cross‑media viewing and listening behaviours through measurement solutions. It provides ratings, data and insights across television, radio and digital platforms to broadcasters, advertisers and agencies. Numeris’ measurement methodologies and reporting tools help stakeholders track evolving audience habits and optimize programming, media planning and advertising strategies.