Customer Success Technical Specialist
Eaglepointsoftware
About this role
Eagle Point Software Corporation is seeking a Customer Success Technical Specialist to support their clients with technical requests, provide training, and contribute to product testing and development. The role involves working closely with customers and internal teams to ensure effective implementation and support of their learning management platform, Pinnacle Series.
Skills
About Eaglepointsoftware
eaglepoint.comEagle Point Software builds Pinnacle Series and Pinnacle Lite, e-learning employee training systems for architecture, engineering, construction, manufacturing, and multidisciplinary organizations. Their platforms deliver industry-focused courses, assessments, and administrative tools to standardize onboarding, upskill staff, and track training progress and compliance. Content is tailored to technical workflows and software commonly used by AEC and manufacturing teams to improve productivity and consistency. Pinnacle Series and Pinnacle Lite offer scalable options for both enterprise and smaller-team training needs.
About Eaglepointsoftware
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$47k – $63k
per year