Customer Success with Dutch - Hybrid

Alpega

4 months ago

Sant Cugat, Barcelona

Hybrid

Full Time

Junior

0 applicants

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About this role

The Alpega Group is seeking a Customer Success Representative to manage customer relationships, support onboarding, retention, and renewal processes, primarily for Dutch clients in the logistics and transportation industry. The role involves providing customer support via phone and email, addressing concerns, and supporting account configuration and development with a focus on client satisfaction.

Skills

About Alpega

alpegagroup.com

Alpega Group is a European logistics software company providing cloud-based transport management (TMS) and end-to-end logistics solutions to shippers, carriers and freight forwarders. Its platforms — including Alpega TMS and freight exchange/matching services — support tendering, capacity matching, route optimization, execution and analytics to streamline transport operations. The company leverages network effects and “collective intelligence” across connected users to improve load utilization, reduce empty miles and boost efficiency. Alpega delivers SaaS tools for digital freight procurement, execution and performance management across global supply chains.