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Customer Success at Jobgether - ApplyBlast

Customer Success

Jobgether

2 months ago

Rio de Janeiro, Rio de Janeiro, Brazil

Hybrid

Full Time

Intern

0 applicants

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About this role

The role provides responsive and empathetic support for an ERP system, handling inquiries via phone, chat, and email while guiding customers to optimal configurations. It involves ticket triage, issue investigation, and contributing to continuous improvement initiatives, with full ownership from contact to resolution.

Responsibilities

Provide responsive support to ERP customers via phone, chat, and email
Investigate and resolve reported ERP issues and guide system configurations
Own customer requests from initial contact through resolution

Skills

Qualifications

Information SystemsComputer ScienceSystems Analysis

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.