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Customer Success at Jobgether - ApplyBlast

Customer Success

Jobgether

1 month ago

Remote

Full Time

Medior

0 applicants

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About this role

This role involves providing comprehensive support to customers through chat and email, addressing inquiries related to account registration, financial transactions, and platform features. The position requires investigating and resolving customer issues, escalating complex cases when necessary, and maintaining accurate documentation of all interactions. The ideal candidate will work in a fully remote environment, adapting to a flexible shift schedule while meeting performance targets and contributing to continuous service improvement.

Responsibilities

Respond to customer inquiries through chat and email support channels
Investigate and resolve customer issues including product or technical bugs
Document customer interactions and communicate feedback to improve processes

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.