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© All Rights Reserved. ApplyBlast.com
Leap Tools
This role focuses on managing the post-onboarding customer lifecycle for a book of SMB customers, driving key metrics such as customer health, retention, and expansion. The Customer Success Manager serves as a trusted advisor to clients, understanding their needs to help them achieve their goals while advocating for their feedback internally. The position requires engaging with customers to assess priorities, identify opportunities for platform promotion, and maintain detailed records in customer success software.
Leap Tools builds augmented-reality (AR) technology designed to remove the guesswork from online shopping. Their solutions let shoppers visualize products in real-world contexts to increase conversions and reduce returns, helping e-commerce brands and retailers boost sales. Leap Tools positions itself as a partner for retailers looking to accelerate growth through immersive product experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Leap Tools.
34% below the average for this role