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Customer Success at Jobgether - ApplyBlast

Customer Success

Jobgether

20 days ago

Remote

Full Time

Junior

0 applicants

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About this role

This remote, full-time Customer Success role in Sweden focuses on managing the patient onboarding journey from purchase through telehealth scheduling and impression kit delivery. The position involves handling a high-volume caseload, responding to patient communications, and coordinating with internal teams to resolve issues and ensure timely handoffs to manufacturing. The role requires strong organizational skills, empathy, and familiarity with HIPAA requirements to protect patient privacy.

Responsibilities

Manage patient onboarding journey from purchase through manufacturing handoff
Respond to inbound patient communications and coordinate with internal teams
Handle cancellations, refunds, and billing concerns using de-escalation procedures

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.