Customer Support Agent- (Bench Team)
Blueprint Technologies(15 days ago)
About this role
A Customer Support Agent Bench Team (English fluency) at Blueprint is an individual contributor who supports client customers to ensure a positive user experience. The role is part of Blueprint’s technology solutions organization, contributing to client satisfaction through front-line customer interactions and escalation support.
Required Skills
- Customer Service
- Ticket Management
- Troubleshooting
- Communication
- Problem Solving
- Time Management
- Microsoft Office
- Knowledge Base
- Escalation Management
- Multitasking
Qualifications
- Associates Degree
- Bachelors Degree Preferred
About Blueprint Technologies
bpterp.comWP Rocket is a WordPress performance plugin that speeds up websites through page caching, file optimization (minification, concatenation, deferred JS), image lazy-loading, and CDN integration. It also includes features like cache preloading, critical-path CSS, database cleanup, and other optimizations aimed at improving Core Web Vitals and load times. Built for site owners and agencies, WP Rocket emphasizes easy setup, broad compatibility with themes/hosts/plugins, and commercial support and updates to maintain performance over time.
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