Customer Support Agent- (Bench Team)
Blueprint Technologies(10 days ago)
About this role
A Customer Support Agent (Bench Team) at Blueprint is an individual contributor position within the company’s technology solutions practice, supporting client customer operations. The role is based in a hybrid Bellevue, WA environment and contributes to Blueprint’s product and services teams by working with multiple clients and internal teams.
Required Skills
- Customer Service
- Troubleshooting
- Communication
- Time Management
- Problem Solving
- Microsoft Office
- Multitasking
- Knowledge Base
Qualifications
- Associate Degree
- Bachelor's Degree Preferred
About Blueprint Technologies
bpterp.comWP Rocket is a WordPress performance plugin that speeds up websites through page caching, file optimization (minification, concatenation, deferred JS), image lazy-loading, and CDN integration. It also includes features like cache preloading, critical-path CSS, database cleanup, and other optimizations aimed at improving Core Web Vitals and load times. Built for site owners and agencies, WP Rocket emphasizes easy setup, broad compatibility with themes/hosts/plugins, and commercial support and updates to maintain performance over time.
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