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Customer Support Agent - Dutch Speaker at SumUp - ApplyBlast

Customer Support Agent - Dutch Speaker

SumUp

4 months ago

3.4 on Glassdoor

Amsterdam, Netherlands

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Agent will assist SumUp POS users by handling inquiries across calls, emails, and chats, ensuring high‑quality service and effective communication during incidents. The role involves prioritising customer requests, collaborating with internal teams, and working on a rotating shift schedule from the Amsterdam office.

Responsibilities

Manage and prioritize customer demands
Communicate with internal teams during major incidents
Handle customer inquiries via calls, emails, and chats

Skills

About SumUp

sumup.com

Headquarters

London, England, United Kingdom

Company Size

1001-5000 employees

Founded

2012

View Profile

SumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.