Genesis
The Customer Support Specialist for the German Desk handles inbound and outbound inquiries via email, chat, and phone for a B2B e-commerce platform specializing in industrial supplies and tools. The role involves resolving customer issues according to internal guidelines, escalating complex tickets, and providing feedback to improve customer satisfaction processes.
Genesis — українська ІТ-компанія, що будує глобальні технологічні бізнеси разом із найкращими підприємцями Центральної та Східної Європи
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesis.
45% below the average for this role
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