Customer Support Agent- Spanish (Bench Team)
Blueprint Technologies(22 days ago)
About this role
Blueprint, a technology solutions firm based in Bellevue, WA, is hiring a bilingual (Spanish/English) Customer Support Agent for its bench team. The role supports a client’s customers by providing timely, accurate, and personalized assistance to improve the end-user experience. This position is full-time, hourly, and follows a hybrid schedule with in-office time in Bellevue.
Required Skills
- Customer Service
- Ticketing Systems
- SLA Management
- Troubleshooting
- Issue Investigation
- Escalation Handling
- Knowledge Base
- Critical Thinking
- Time Management
- Microsoft Office
+2 more
Qualifications
- Associate's Degree
- Bachelor's Degree
About Blueprint Technologies
bpterp.comWP Rocket is a WordPress performance plugin that speeds up websites through page caching, file optimization (minification, concatenation, deferred JS), image lazy-loading, and CDN integration. It also includes features like cache preloading, critical-path CSS, database cleanup, and other optimizations aimed at improving Core Web Vitals and load times. Built for site owners and agencies, WP Rocket emphasizes easy setup, broad compatibility with themes/hosts/plugins, and commercial support and updates to maintain performance over time.
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