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Customer Support Agent (Spanish) at Cross Border Talents - ApplyBlast

Customer Support Agent (Spanish)

Cross Border Talents

19 days ago

Athens, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

This role supports Spanish-speaking customers in Athens, Greece, by resolving everyday issues and providing clear communication across phone, email, and chat. The position requires patience, a calm tone, and the ability to work effectively in a team-oriented, on-site environment. Candidates must be fluent in Spanish and possess good English skills for internal documentation and tools.

Responsibilities

Resolve customer issues across phone, email, and chat channels
Support new colleagues by sharing practical tips from cases
Escalate recurring issues to team leaders for root cause resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.