GoCharting LLC
The Customer Support Agent at GoCharting provides end-to-end support for traders using the advanced market analysis and trading platform, resolving complex technical and product-related inquiries. The role involves troubleshooting issues with charts, orderflow tools, and broker connections, while escalating bugs with detailed evidence to engineering teams. Agents also contribute to improving help resources and act as a voice for traders within the company.
GoCharting is an advanced charting and order flow trading platform supporting futures, US equities, crypto, forex, and options across global markets. It offers tools such as Footprint charts, Market Profile, Volume Delta, and DOM, along with live broker integrations for one-click trade execution. The platform is used by over 3 million traders worldwide and is a licensed CME data distributor.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GoCharting LLC.
GoCharting LLC didn’t post a salary, so this is our estimate from similar listings.