Customer Support Agent- Ukrainian (Bench Team)
Blueprint Technologies(21 days ago)
About this role
Blueprint is hiring a Customer Support Agent for its Rotation Team, requiring written fluency in Ukrainian and English. The role supports a client’s customers by providing fast, accurate, and personalized assistance to ensure a high-quality end-user experience. The position operates on a hybrid schedule based in Bellevue, Washington.
Required Skills
- Customer Service
- Ticket Management
- SLA Compliance
- Troubleshooting
- Issue Resolution
- Escalation Handling
- Knowledge Base
- Critical Thinking
- Written Communication
- Microsoft Office
+2 more
Qualifications
- Associate Degree
- Bachelor's Degree
About Blueprint Technologies
bpterp.comWP Rocket is a WordPress performance plugin that speeds up websites through page caching, file optimization (minification, concatenation, deferred JS), image lazy-loading, and CDN integration. It also includes features like cache preloading, critical-path CSS, database cleanup, and other optimizations aimed at improving Core Web Vitals and load times. Built for site owners and agencies, WP Rocket emphasizes easy setup, broad compatibility with themes/hosts/plugins, and commercial support and updates to maintain performance over time.
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