Customer Support Agent with French and English

Massachusetts General Hospital

2 months ago

Onsite

Full Time

Junior

0 applicants

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About this role

A customer support agent with language skills in German and English is responsible for providing technical support to customers, resolving issues, and maintaining high-quality service. The role includes interacting via multiple channels, supporting new technologies, and collaborating with team members to ensure customer satisfaction.

Skills

About Massachusetts General Hospital

massgeneral.org

Massachusetts General Hospital (Mass General) is a major academic medical center in Boston and a central member of the Mass General Brigham health system. As the largest teaching hospital of Harvard Medical School, it provides comprehensive inpatient and outpatient care across nearly all medical and surgical specialties. Mass General is also a global leader in clinical research and innovation, running extensive research programs and clinical trials that drive advances in diagnosis and treatment. Patients have access to a vast network of physicians—many Harvard faculty and leaders in their fields—supported by integrated care, education, and community health programs.