Customer Support Agent with German and English

Massachusetts General Hospital

2 months ago

Onsite

Full Time

Junior

0 applicants

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About this role

Atos Group is seeking a customer support agent fluent in German and English to deliver technical support and help resolve customer issues via phone, email, and web channels. The role involves participating in training, contributing to knowledge bases, and promoting customer service excellence. It offers an opportunity to work in a multicultural environment with a focus on digital transformation services.

Skills

About Massachusetts General Hospital

massgeneral.org

Massachusetts General Hospital (Mass General) is a major academic medical center in Boston and a central member of the Mass General Brigham health system. As the largest teaching hospital of Harvard Medical School, it provides comprehensive inpatient and outpatient care across nearly all medical and surgical specialties. Mass General is also a global leader in clinical research and innovation, running extensive research programs and clinical trials that drive advances in diagnosis and treatment. Patients have access to a vast network of physicians—many Harvard faculty and leaders in their fields—supported by integrated care, education, and community health programs.