Global Airways
A Customer Support Agent delivers world-class customer service by resolving queries, proactively problem-solving, and providing timely solutions to ensure high customer satisfaction and brand loyalty. The role involves collaborating with cross-functional teams, maintaining quality responses, and identifying opportunities for service optimization. Based in Cape Town, the position requires flexibility to work various shifts, including weekends and public holidays, with some shifts conducted remotely.
Global Airways is an ACMI aircraft leasing provider offering wet-lease solutions (aircraft, crew, maintenance and insurance) to airlines, tour operators and cargo operators. They deliver short- and long-term capacity for passenger and freighter services, together with operational support, maintenance oversight and regulatory compliance. Clients use Global Airways to rapidly scale capacity, cover seasonal peaks, launch routes or manage disruptions without acquiring aircraft. The company provides flexible, regionally tailored leasing options and end-to-end operational management worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Global Airways.
Global Airways didn’t post a salary, so this is our estimate from similar listings.
31% above the average for this role