Customer Support Agent
New York City International School
About this role
A Customer Support Agent in the E-Learning industry assists users with their inquiries, provides solutions to technical and non-technical issues, and ensures a positive user experience. The role involves communicating effectively, understanding user needs, and supporting the company's educational platform.
Skills
Qualifications
About New York City International School
nycischool.orgNew York City International School is a New York City-based private school delivering a globally focused K–12 education. The school emphasizes international-mindedness and a rigorous curriculum designed to prepare students for higher education and careers in a connected world. With a diverse community and inquiry-based learning, the program blends core academics with arts, STEM, language, and experiential opportunities. NYCIS aims to cultivate critical thinking, collaboration, and social responsibility to help students thrive in college and beyond.
Recent company news
Florida State UniversityiSchool Alumnus Launches Orphiq, a New AI Business for the Music Industry
Dec 17, 2025
iSchool | Syracuse UniversityJustin Bruening ’14 Credits iSchool On-Campus Recruiting with Launching Tech Career
Jul 30, 2025
thenextafrica.comiSchool Expands Services in the MENA Region Through SEEDS Acquisition
Jun 19, 2025
iSchool | Syracuse UniversityJohn Sapone ’93, to Serve On iSchool Advisory Board
May 5, 2025
followictiSchool Acquires SEEDS Algoriza’s EdTech Arm to Accelerate Saudi Expansion
Jun 17, 2025
About New York City International School
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for New York City International School.
Salary
$62k – $83k
per year
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