Customer Support Agent

currencyfair

17 days ago

Dublin, Ireland

Hybrid

Full Time

Junior

0 applicants

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About this role

CurrencyFair is looking for individuals to join its Customer Success team to support customers with their account-related queries and issues, delivering a positive and memorable customer experience in a growing, global environment. The role involves resolving customer issues, supporting process improvement, and working in a hybrid office setup in Dublin.

Skills

About currencyfair

currencyfair.com

CurrencyFair is an online international money transfer and currency-exchange platform headquartered in Dublin, Ireland, that helps individuals and businesses move money across borders at lower cost than traditional banks. It uses a peer‑to‑peer marketplace and competitive exchange rates with transparent, low fees to deliver better value on foreign exchange. Offerings include personal and business accounts, multi‑currency capabilities, local bank transfers, and developer APIs for integration. The service is regulated and uses standard security and compliance controls to protect customers’ funds and data.