Customer Support Agent
iSchool
About this role
A Customer Support Agent provides assistance to customers with inquiries, troubleshooting, and resolving issues related to e-learning platforms. The role involves maintaining a high level of customer satisfaction and ensuring timely resolution of support requests.
Skills
Qualifications
About iSchool
ischoolconnect.comiSchoolConnect is an education technology platform that helps students explore colleges and universities worldwide and manage the admissions process. It provides tools for college search, application submission, and document management to simplify international applications. The platform also supports institutions with international student recruitment, engagement, and analytics to optimize admissions outcomes. With a focus on global education access, iSchoolConnect connects students with the right programs and streamlines the admissions experience for schools.
About iSchool
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for iSchool.
Salary
$35k – $45k
per year