Roamless
A Senior Customer Support Agent at Roamless provides first-line support to users experiencing connectivity issues, resolves problems with empathy, identifies patterns, and improves internal processes. The role involves handling customer inquiries across chat and email, troubleshooting technical issues, and contributing to knowledge base improvements.
Headquarters
Wilmington, Delaware, United States
Company Size
11-50 employees
Founded
2023
Roamless is a travel-focused mobile connectivity provider that sells global eSIMs through its app. It offers prepaid plans and pay‑as‑you‑go data across 200+ destinations, letting travelers buy and activate data without swapping physical SIM cards. The Roamless app handles purchase, installation, and management of travel eSIMs, and the company supports customers via social channels and customer service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Roamless.
Roamless didn’t post a salary, so this is our estimate from similar listings.