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Customer Support Agent at Cross Border Talents - ApplyBlast

Customer Support Agent

Cross Border Talents

27 days ago

Bucharest, Bucharest, Romania

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Agent provides exceptional support to Italian-speaking customers by addressing inquiries, resolving issues, and ensuring an outstanding customer experience. The role involves responding to customer requests via phone, email, and chat, and assisting with travel-related queries and booking modifications. This position requires strong communication skills and proficiency in Italian and English to maintain detailed records and collaborate with team members.

Responsibilities

Respond to customer inquiries via phone, email, and chat in Italian
Provide accurate information about flight schedules and bookings
Assist customers with booking modifications and cancellations

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.