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© All Rights Reserved. ApplyBlast.com
JamesEdition
JamesEdition is seeking a Customer Support Agent in Madrid to manage real customer tickets while serving as the human oversight for their AI-first support operation. The role involves resolving issues, improving AI responses, and handling escalations to ensure high-quality customer service. This position requires a methodical and detail-oriented individual comfortable working in a fast-paced, technology-driven environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JamesEdition.
JamesEdition didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role