Chapters
The Customer Support Agent role at Chapters involves resolving user inquiries and issues through written tickets and verbal calls, primarily interacting with English-speaking users globally. The position requires adapting to new processes, demonstrating stress resilience, and contributing to product improvements by escalating relevant issues. This is a fully remote, long-term opportunity offering flexible shifts and comprehensive benefits.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Chapters.