Zelp
The Customer Support Analyst serves as the primary point of contact for ZELP's hardware and software products, combining technical troubleshooting with data analysis to ensure successful customer deployment and ongoing system usage. This role collaborates cross-functionally with Sales, Engineering, and Product teams to resolve technical issues, diagnose device problems, and drive continuous improvements in the customer experience. The position focuses on maintaining accurate records, generating performance reports, and acting as the voice of the customer to inform product and process enhancements.
Headquarters
London, England, United Kingdom
Company Size
11-50 employees
Founded
2017
ZELP is an ag‑tech company developing and scaling technologies to reduce livestock methane emissions while improving productivity, efficiency and animal welfare. They partner with farmers and industry stakeholders to deploy practical, measurable mitigation solutions across ruminant systems. ZELP focuses on scalable, data‑driven interventions to accelerate agricultural decarbonisation and enhance farm performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zelp.
Zelp didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role