Customer Support and Claims Team Leader
Shell Energy Operations Pty Ltd(1 month ago)
HybridFull TimeSenior$107,847 - $146,471 (estimated)Customer Support
Apply NowAbout this role
We have a great opportunity for an experienced Customer Support and Claims Team Leader to mentor and coach our fun and collaborative claims team where you will lead the way to deliver an exceptional customer experience. The role involves overseeing all returns, disputes, pricing discrepancies, and claims nationally, coordinating collections, and working on process improvement initiatives to improve cashflow.
Required Skills
- Customer Service
- Team Leadership
- Claims Management
- Process Improvement
Qualifications
- 2-3 Years Experience in Customer Service Team Leader Role