Transak
The role involves providing inbound support to users of Transak's financial onboarding platform, handling high‑volume inquiries across chat, email and social channels, troubleshooting payment, KYC and wallet integration issues, and educating users about blockchain fundamentals. The associate also escalates incidents to product and engineering teams and detects potential fraud, working in a 24/7 rotational shift environment.
Transak offers a simple on ramps integration to allow your users to buy more than 136 cryptocurrencies with credit/debit cards, or bank transfers in more than 64 countries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transak.
Transak didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role
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