Customer Support Associate
Autodesk Canada Co.(2 months ago)
About this role
The Customer Support Associate at Autodesk is responsible for providing exceptional support to users by addressing their concerns, troubleshooting technical issues, and enhancing the overall customer experience. This role involves collaborating with multiple internal teams and playing a vital part in improving customer relationships through effective communication and empathy.
Required Skills
- Customer Support
- Technical Troubleshooting
- Communication
- Empathy
- Multitasking
Qualifications
- Written Japanese Language Proficiency
About Autodesk Canada Co.
autodesk.comAutodesk is a leading company in 3D design, engineering, and entertainment software that enables users to imagine, design, and create innovative solutions across various industries. The company's products serve a wide range of sectors including architecture, manufacturing, construction, and media & entertainment. Autodesk is dedicated to sustainability and improving workflows, providing tools like AutoCAD, Revit, and Maya to enhance creativity and efficiency. With a strong commitment to technology and user-centric design, Autodesk helps shape the future of digital design and construction.
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