SiliconExpert

Customer Support Associate

SiliconExpert(1 month ago)

HybridFull TimeMedior$39,340 - $48,080Business Support
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About this role

A Customer Support Associate at Arrow Electronics provides internal and external customer service and sales support focused on maintaining order-to-invoice processes and customer performance expectations. The role supports quality assurance, handles escalations and post-delivery issue resolution, and liaises between customers, inside sales, and suppliers. This position is based in Alpharetta, GA with a hybrid work arrangement and offers standard company benefits.

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Required Skills

  • Customer Service
  • Sales Support
  • Backlog Management
  • Order Processing
  • Excel
  • Communication
  • Escalation Management
  • RMA Processing
  • Liaison
  • Collaboration

Qualifications

  • 2-year Degree
  • Work Authorization (US)

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