Customer Support Associate
Wise
About this role
Wise is hiring Customer Support Associates to help millions of potential customers save money by using Wise. You will provide world-class support to Portuguese and English-speaking customers via email, phone, and chat, with a focus on delivering exceptional customer experiences. This is a hybrid, in-office role based in São Paulo, Brazil, and applicants must be legally authorized to work there.
Skills
About Wise
wise.comWise is a fintech company that provides low-cost international money transfers and multi-currency accounts for individuals and businesses. It uses the mid-market exchange rate with transparent, upfront fees and offers features like local bank details in multiple currencies, a multi-currency debit card, batch and business payments, and an API for automated payouts. Wise operates globally under multiple financial licences, focusing on speed, transparency and lower fees than traditional banks. Founded in 2011 (formerly TransferWise), it serves millions of customers worldwide.
About Wise
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Wise.
Salary
$104k – $150k
per year
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