TicketManager
The Customer Support Associate serves as the frontline point of contact for TicketManager customers, handling general inquiries, guest management requests, and basic platform issues via phone, Zoom, email, and chat. The role involves troubleshooting, conducting customer trainings, documenting interactions, and escalating more complex issues while developing product knowledge and support skills.
Headquarters
Calabasas, California, United States
Company Size
51-200 employees
Founded
2007
TicketManager is a corporate ticket and event management platform that helps companies manage sports, entertainment, and client hospitality tickets in one system. Its software supports ticket distribution, usage tracking, compliance, reporting, and ROI measurement for sales, marketing, and employee engagement programs. TicketManager serves enterprises across industries that use events and live experiences to build relationships and drive business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TicketManager.
7% above the average for this role