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Customer Support Associate at Coast - ApplyBlast

Customer Support Associate

Coast

1 month ago

3.7 on Glassdoor

Draper, Utah, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Coast is seeking a Customer Support Associate to serve as a trusted advisor for its fleet and fuel card platform, guiding new customers through onboarding, training, and adoption. The role involves handling support inquiries via phone, email, and text, collaborating with product and engineering teams on issue resolution, and providing feedback to improve the product and drive retention.

Responsibilities

Manage customer service activity for Coast customers
Collaborate with product and engineering to track enhancement requests
Handle escalations and resolve cross‑team issues

Skills

About Coast

coastpay.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2020

View Profile

Coast is a fintech that offers an all-in-one card program combining a fuel card, corporate card, and expense management platform for fleets and field teams. Businesses can issue cards by job or team, enforce real-time spending rules, capture receipts on site, and automate reconciliation to reduce fraud and speed up bookkeeping. Coast also provides Bill Pay for invoice capture, approvals, and vendor payments, along with integrations with telematics, fleet management, and accounting systems.