HIVED
The Customer Support Associate at HIVED plays a crucial role in shaping the brand experience for end-recipients by providing visibility and information to ensure a smooth delivery journey. This shift-based position focuses on maintaining industry-leading response and resolution times to quickly solve core operational queries. The role requires a problem-solving mindset to critically evaluate how customer issues are handled and identify opportunities for improvement.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2021
HIVED is a last-mile delivery provider offering same‑day, next‑day and two‑day parcel delivery solutions. It operates a 100% electric fleet and provides live tracking and logistics technology to deliver fast, predictable and low‑emission shipments. HIVED focuses on improving the post‑purchase experience for e‑commerce merchants and marketplaces, helping increase reliability and drive repeat purchases.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HIVED.
HIVED didn’t post a salary, so this is our estimate from similar listings.