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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Laurel
The Customer Support Associate at Laurel provides 24/7 global support to major law and professional services firms, resolving customer issues and ensuring effective product usage. The role involves managing customer conversations via email and messaging, documenting technical problems, and contributing to product improvements and documentation. This remote position requires working a regular schedule during late U.S. afternoon or early APAC morning hours.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2018
Laurel is an AI timekeeping and work intelligence platform purpose-built for law, accounting, and consulting firms. It auto-captures billable work across existing tools, enforces billing compliance at the point of entry, and provides work intelligence insights—such as matter profitability and human-AI work allocation—through features like Laurel Signal and Laurel Work Studio. Trusted by global firms including EY, Laurel helps professional services organizations recover lost revenue, reduce write-offs, and improve overall profitability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Laurel.