oraclecloudinfrastructure
The Customer Support Associate provides compassionate, tailored support to customers with complex needs, including those facing serious mental health challenges or multiple vulnerabilities, through telephony and back-office channels. The role involves collaborating with internal teams and external partners to ensure comprehensive assistance and referring cases requiring specialist input. This position is based at a regional office or hub with hybrid working arrangements.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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