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Customer Support Billing Specialist I at EquipmentShare - ApplyBlast

Customer Support Billing Specialist I

EquipmentShare

11 hours ago

4.0 on Glassdoor

Columbia, Missouri, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Billing Specialist I provides exceptional customer service and support for billing and payment inquiries across multiple channels. This role involves collaborating with internal teams to resolve billing discrepancies, process payments, and assist customers with onboarding and account management. The position requires bilingual proficiency in English and Spanish to effectively serve a diverse customer base.

Responsibilities

Provide exceptional customer support for billing and payment inquiries across multiple channels
Manage customer account configurations, issue invoices, and process credit card and ACH payments
Collaborate with internal teams to resolve billing disputes, credit requests, and payment discrepancies

Skills

About EquipmentShare

equipmentshare.com

Headquarters

Columbia, Missouri, United States

Company Size

1001-5000 employees

Founded

2014

View Profile

EquipmentShare is a technology-enabled construction equipment rental and services company that provides access to the newest construction equipment and tools from a nationwide network of 385 locations across 45 states. It pairs on-demand rentals with its T3 telematics and fleet-management platform to track assets, optimize utilization, schedule maintenance, and improve jobsite safety. Contractors and construction businesses use EquipmentShare's combined physical fleet and software platform to reduce downtime, control costs, and improve productivity across projects.