Customer Support Consultant (Dutch Speaking)
Roomraccoon
About this role
RoomRaccoon is seeking a Dutch-speaking Customer Support Consultant responsible for delivering high-quality support to hoteliers. The role involves assisting clients across various contact channels, troubleshooting issues, and ensuring customer satisfaction and retention. This position is part of a global team within a fast-growing hospitality SaaS company.
Skills
About Roomraccoon
roomraccoon.comRoomRaccoon is a cloud-based property management system and direct booking engine designed for independent hotels, B&Bs and hostels. It bundles a PMS, channel manager and booking engine with tools for reservations, invoicing, housekeeping and rate/revenue management to streamline operations and boost direct bookings. The platform integrates with OTAs, payment providers and other third-party tools, offering a single dashboard for front-desk and back-office workflows. RoomRaccoon targets small-to-mid sized properties seeking to increase efficiency, reduce reliance on intermediaries, and improve guest communications.
About Roomraccoon
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Roomraccoon.
Salary
$45k – $55k
per year
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