Customer Support Consultant - Funeral Services

The Customer Support Consultant in Funeral Services at Springvale Botanical Cemetery serves as the primary point of contact for funeral directors and external stakeholders, ensuring the seamless coordination of burial, cremation, and funeral services. This part-time role requires empathy, strong organizational skills, and the ability to manage multiple tasks efficiently while maintaining high standards of presentation and cleanliness. The position involves supporting funeral directors, addressing public queries, and coordinating IT and AV equipment for services.