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© All Rights Reserved. ApplyBlast.com
iomart
The Customer Support Engineer (2nd Line) serves as the primary escalation point for complex incidents and service requests within a Managed Services team, ensuring resolution within agreed SLAs. This role involves troubleshooting across Microsoft technologies, collaborating with 3rd Line engineers and vendors, and contributing to root cause analysis and knowledge management. The position offers an opportunity to develop technical expertise in Microsoft cloud, infrastructure, and end-user technologies while delivering exceptional customer service.
Headquarters
Glasgow, Scotland, United Kingdom
Company Size
201-500 employees
Founded
1998
Iomart is a UK-based managed cloud provider that delivers secure, scalable cloud infrastructure and managed hosting to enterprises. It offers cloud services, data protection, cybersecurity, disaster recovery, and modern workplace solutions to support digital transformation and growth. Iomart combines managed-service expertise, compliance-focused operations and 24/7 support to run hybrid and multi‑cloud environments for customers across industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iomart.
iomart didn’t post a salary, so this is our estimate from similar listings.