Customer Support Engineer (f/m/d)
Pretium
About this role
A Customer Support Specialist at Predium builds and scales the support infrastructure for a platform that combines sustainable and profitable real estate management. The role involves solving customer issues, analyzing system issues, creating documentation, collaborating with deployment teams, and improving support quality through KPI tracking.
Skills
About Pretium
pretium.comPretium is an alternative investment manager focused on real estate and housing finance, concentrating on strategies across mortgage credit, consumer credit, and single‑family rental investments. The firm manages capital for institutional investors and operates scalable operating platforms — including its single‑family rental business, Progress Residential — to acquire, finance, and manage housing assets. Pretium emphasizes data‑driven underwriting, active asset management, and servicing capabilities to generate income and long‑term returns. Its work targets inefficiencies in the housing market by deploying flexible capital and operational expertise.
About Pretium
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pretium.
Salary
$55k – $75k
per year