Ocient
Ocient is seeking a Customer Support Engineer II to serve as a technical liaison between Engineering and customers, supporting the Ocient product across various cloud and on-premises environments. The role involves handling customer tickets, participating in on-call rotations, and collaborating with internal teams to validate issues and features. This position requires strong troubleshooting skills and expertise in Linux/Unix environments to assist in diagnosing and resolving complex problems.
Ocient is an enterprise AI company that delivers production-grade agentic AI through its OcientAIQ™ ecosystem, combining a petabyte-scale unified data platform, industry-specific AI solutions, and expert delivery services. Founded in 2016, Ocient serves data-intensive industries including AdTech, Communications Service Providers, Financial Services, and National Security. Its platform enables organizations to run complex AI and analytics workloads directly on massive, high-velocity enterprise data without moving or duplicating it.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ocient.
Ocient didn’t post a salary, so this is our estimate from similar listings.
15% above the average for this role