Athos Commerce
The Customer Support Engineer-Product will provide technical support for Athos Commerce's core product discovery capabilities, handling search, indexing, merchandising, and recommendation issues for merchants. The role involves triaging and resolving cases within SLA, escalating complex problems, and contributing to knowledge base improvements while working India-based hours aligned with North America business hours.
Headquarters
Houston, Texas, United States
Company Size
51-200 employees
Founded
2007
Athos Commerce (formerly Searchspring) is an ecommerce experience platform offering site search, merchandising, personalization, and product discovery solutions for online retailers. The company also provides data feed management, marketplace management, and multichannel ecommerce tools. Formed by uniting Searchspring, Klevu, and Intelligent Reach, Athos Commerce helps brands optimize product discovery and boost ecommerce performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Athos Commerce.
Athos Commerce didn’t post a salary, so this is our estimate from similar listings.
18% above the average for this role