Customer Support Engineer

ANYbotics(3 months ago)

San Francisco, CAOnsiteFull TimeMedior$128,427 - $171,309 (estimated)Customer Support

About this role

The Robotics Support Specialist at ANYbotics provides end-to-end support for the company’s robotic inspection solutions for industrial customers in North America. The role acts as the primary technical point of contact, helping customers install, deploy, and operate the robots while ensuring a high level of satisfaction. It involves recreating and analyzing issues on robots or simulators, feeding insights back into engineering and production teams, and contributing to the evolution of the support system. The position sits in a fast-growing startup environment focused on transforming industrial inspection with advanced mobile robotics.

View Original Listing

Required Skills

Customer Support
Technical Support
System Troubleshooting
Hardware Support
Software Support
Linux Command Line
Systems Integration
Issue Diagnosis
Ticket Management
Customer Communication

+9 more

Qualifications

Technical Education in Robotics
Technical Education in Mechatronics
Technical Education in Electronics
Technical Education in Automation
Technical Education in Computer Science

About ANYbotics

anybotics.com

ANYbotics develops autonomous legged robots (branded ANYmal) for industrial inspection and asset monitoring. Their systems combine rugged hardware, multi‑sensor perception and autonomy software to perform routine inspections, detect early signs of equipment issues, and navigate complex industrial environments with high availability and reliability. ANYbotics offers end‑to‑end inspection solutions—robot platforms, software and enterprise management—to help operators reduce downtime, improve safety, and scale inspection workflows.