Customer Support Engineer
HYPR(4 days ago)
About this role
HYPR is a company focused on creating trust in the identity lifecycle and eliminating passwords through innovative security solutions. They are looking for a Product Support Specialist to be the first point of contact for customer support and help resolve technical issues, ensuring a positive customer experience.
Required Skills
- Customer Service
- Troubleshooting
- Call Center
- Windows
- MacOS
- Network Concepts
- Log Analysis
- Cloud Computing
- Help Desk
About HYPR
hypr.comHYPR is an identity assurance platform that delivers end-to-end identity security by combining automated identity verification, phishing‑resistant passwordless authentication, and real‑time risk mitigation. Its solutions use device‑based, FIDO‑compliant passwordless methods and biometric verification to remove shared passwords and stop phishing, credential stuffing, and account takeover. HYPR integrates with enterprise IAM, SSO and fraud‑risk systems via APIs and SDKs to provide scalable MFA and identity verification while improving user experience. Organizations across finance, retail, and technology use HYPR to modernize authentication and strengthen identity trust and compliance.
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