ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Support Engineer at Contentsquare - ApplyBlast

Customer Support Engineer

Contentsquare

4 months ago

3.4 on Glassdoor

Los Angeles, California

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Contentsquare is seeking a Customer Support Engineer to join a global team supporting enterprise clients across the Heap and Contentsquare platforms. The role involves troubleshooting complex technical issues, managing customer tickets, and collaborating cross-functionally with Product, Engineering, and Sales to drive client success. This position offers a unique opportunity to grow technical skills within a rapidly expanding web and app analytics company.

Responsibilities

Diagnose and troubleshoot complex technical product issues for enterprise clients
Respond to and resolve customer inquiries via multiple support channels
Collaborate with Product and Engineering teams to improve the support experience
Communicate technical concepts and data principles to diverse stakeholders
Manage support service level agreements and customer expectations

Skills

Qualifications

Bachelor's degree in Computer Science or related field

About Contentsquare

contentsquare.com

Headquarters

Paris, Île-De-France, France

Company Size

1001-5000 employees

Founded

2012

View Profile

Contentsquare is an AI-powered experience intelligence platform that helps businesses understand and optimize digital experiences. It combines experience and product analytics with Voice of Customer tools to surface behavioral and journey insights that drive engagement, conversion, and retention. Enterprises use Contentsquare to prioritize UX and product improvements, personalize experiences, and measure the impact of changes. The platform is built for product, marketing, and UX teams at scale across global brands.