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Customer Support Engineer at KLA - ApplyBlast

Customer Support Engineer

KLA

5 months ago

4.1 on Glassdoor

Takasaki, Gunma, Japan

Hybrid

Full Time

Senior

0 applicants

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About this role

A senior technical role within KLA's Services team responsible for managing diagnostic resources and troubleshooting complex electromechanical, optical, and electronic systems in semiconductor manufacturing environments. The position requires developing technical proficiency across assigned equipment sets, supporting field operations, and ensuring high performance and productivity for critical customer tools.

Responsibilities

Troubleshoot software and electronics issues in complex fabricated tools
Manage diagnostic resources for rapid identification of equipment failures
Support field teams to maintain high performance and tool productivity
Develop technical proficiency across diverse electromechanical and optical systems
Conduct onsite service work within strict cleanroom environment protocols

Skills

Qualifications

Associate's Degree in Engineering/Electronics/Physics/Material Science3+ years of Semiconductor/Medical Equipment Service Support ExperienceNative Level Japanese Language Proficiency