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© All Rights Reserved. ApplyBlast.com
Metriport
Metriport is seeking a Customer Support Engineer to serve as the frontline technical lifeline for their healthcare IT platform, debugging issues like a developer while communicating effectively with customers. This role involves building automated support infrastructure from scratch, triaging complex technical issues, and acting as the primary escalation point for the engineering team. The engineer will also synthesize customer feedback into product improvements and maintain comprehensive support documentation to scale operations efficiently.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2022
Metriport helps digital health companies access and manage patient health and medical data, through an open-source and universal API.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Metriport.
80% above the average for this role